Conveyor Alternative: Why EU Companies Are Evaluating Options
Conveyor is the sharpest AI-native US trust center. But its AI agent and hosting are US-bound. Here's where the fit breaks down for EU buyers who need a sovereign, AI-readable proof layer.
Conveyor is one of the closest direct competitors to Orbiq — both standalone trust centers, both with published pricing, neither forcing you to buy a GRC platform. Conveyor got the architecture right. Where we diverge is geography — and for a trust center, geography matters more than for most software. Your trust center is the layer your EU buyers actually interact with. That proof is strongest when it's EU-native: hosted in the EU, governed by EU law, structured around the frameworks your buyers evaluate you on. This article explains where the fit breaks down.
TL;DR
Conveyor is a focused standalone trust center with strong AI questionnaire automation and published pricing — the closest US competitor to Orbiq in product scope. But it's US-hosted with no EU option, SOC 2-first, and no NIS2 or DORA support. Your trust center is your public proof layer, and that proof is strongest when it's EU-native. Orbiq offers the same standalone architecture — with EU hosting by default and NIS2/DORA as first-class frameworks.
What Conveyor Does Well
Conveyor is a focused product, and that focus shows.
Founded in 2021 in San Francisco, the company built a customer base that includes Atlassian, PagerDuty, Carta, and Freshworks. Unlike the GRC platforms that bolt on a trust center as an afterthought, Conveyor was designed from the start as a customer trust automation platform. That matters — it means the product does one thing well rather than doing five things adequately.
The standout is AI questionnaire automation. As of 2026, Conveyor markets an AI agent — "Sue" — that autonomously handles security reviews and generates questionnaire responses from your documents, Q&A library, shared drives, and wikis, with a reported 95%+ first-pass accuracy. It supports Excel and PDF formats and includes a browser extension that auto-fills questionnaires directly in third-party portals like OneTrust and Zip. That extension is a genuinely differentiated feature that most competitors — us included — don't offer.
Pricing deserves specific credit: Conveyor is one of the few trust center vendors that publishes pricing, including an always-free tier. It has moved toward a credit-based model (e.g. Trust Center Credits and Questionnaire Credits), which is predictable for defined volumes but can climb at scale, since you pay per trust center access and per questionnaire processed. In a market where "contact sales" is the default, transparent pricing is still how it should work.
If you're a US SaaS company that needs a trust center and questionnaire automation at a transparent price, Conveyor is a compelling choice.
Where European Buyers Hit Friction
Conveyor's product quality isn't the issue. The friction is structural: it was built for US SaaS companies selling to US buyers, and certain EU-specific requirements simply aren't addressed.
1. No EU Hosting Option
Conveyor's pricing page lists hosting as "Hosted by Conveyor" — no mention of EU data centres, EMEA regions, or data residency options anywhere in public documentation.
For European companies whose procurement teams expect data to stay in the EU, this isn't a feature limitation — it's a missing infrastructure layer. You can't negotiate your way around it; it doesn't exist yet. And for a trust center specifically — the layer your buyers evaluate — this gap is more visible than for any back-end tool.
2. No NIS2 or DORA Support
Conveyor centres on SOC 2, security questionnaires, and trust center document sharing. The website, blog, and product pages contain no references to NIS2, DORA, or EU-specific regulatory frameworks.
You can upload any documents to a trust center, of course. But there's no framework-specific structuring, no NIS2/DORA-aware templates, and no content architecture designed to present EU compliance evidence the way these regulations require. When your buyer asks "how does your trust center address NIS2 supply chain requirements?" — Conveyor doesn't provide a structured answer.
3. SOC 2-First Positioning
Conveyor's customers are US SaaS companies. The messaging, templates, and questionnaire knowledge base are built around SOC 2 workflows. ISO 27001 is implicitly supported — you can upload any certification — but it's not the framework the product is organised around. GDPR, NIS2, and DORA aren't part of the positioning.
For a European company, the frameworks your buyers care about should be the ones your trust center leads with — not the ones you work around.
4. CLOUD Act Exposure
Conveyor is headquartered in San Francisco. Without an EU hosting option, your trust center data is likely hosted in the US, governed by US law, and accessible to US authorities. Your public proof layer — the one meant to build trust with EU buyers — is subject to a jurisdiction those buyers may have concerns about.
AI-Native US Trust vs AI-Native European Trust
Conveyor's biggest strength — its AI — is also where the EU question gets most interesting. Both Conveyor and Orbiq are betting on the same shift: buyers increasingly run vendor due diligence with AI agents, not just human analysts. The difference is whose jurisdiction the AI, and the evidence it reads, sit in.
Two directions of AI-native trust
Conveyor's AI is pointed outward — its agent "Sue" is built to answer other companies' questionnaires on your behalf, and its browser extension fills third-party portals. That's automation of the responder side, and it's genuinely strong.
The deeper 2026 shift is on the requester side: the buyer's own AI agent reads your trust center directly, extracts your controls, checks evidence freshness, and decides whether to proceed — often before a human is involved. For that, your trust center has to be machine-readable and citable, not just human-browsable. This is what an AI-Native Trust Center provides: structured, versioned, machine-readable evidence (via patterns like llms.txt and citation contracts) that an external agent can parse accurately. We explore the buyer-side mechanics in The Agentic Trust Center.
For European buyers, the question isn't just "does the vendor have good AI?" — it's "when an AI agent reads our trust evidence, whose law governs that evidence, and where does it sit?" A US-hosted trust center with a US-hosted AI agent answers that question one way. An EU-sovereign, AI-readable trust center answers it another.
NDA-gated AI access
Making evidence AI-readable does not mean making it public. The model that matters for regulated EU companies is NDA-gated AI access: an external agent authenticates (for example via an OAuth device flow), the access is governed by an NDA state machine, and only then can it read version-pinned evidence — with every access logged. That keeps sensitive penetration-test reports and detailed control evidence out of the open while still letting a buyer's agent do its job. Conveyor's public documentation centres on outbound questionnaire automation rather than this inbound, NDA-gated, agent-readable access model. For EU buyers handling sensitive evidence, that distinction matters.
Reusing NIS2 and DORA evidence
The EU-native angle compounds when the same evidence has to satisfy regulators, not just buyers. Under NIS2 Article 21, supply-chain security measures must be documented and demonstrable; under DORA Articles 28–30, financial entities must maintain an ICT third-party register and evidence on demand for supervisory inspections. A trust center structured around these frameworks lets you reuse one evidence base for three audiences — your buyers' procurement teams, their AI agents, and your own regulators. A SOC 2-first trust center with no NIS2/DORA structuring forces you to maintain that EU evidence somewhere else entirely.
What European Companies Should Look For
If you're a European company evaluating Conveyor, here's what matters:
EU Hosting
Your trust center stores security documentation, compliance evidence, and potentially sensitive infrastructure details. For EU buyers, EU hosting should be the baseline — especially for the layer they interact with directly.
NIS2/DORA-Aware Structure
A trust center for European companies should structure content around NIS2 supply chain security requirements, DORA ICT third-party risk management, and ISO 27001 — not just SOC 2 and general security documents.
Data Sovereignty
Ask where the vendor is incorporated and where data is hosted. If the answer is "US" to both, your public proof layer is governed by US law.
Published Pricing
Conveyor gets this right. Published pricing with a free tier is how it should work. Look for the same from any vendor you evaluate.
Conveyor vs Orbiq: Side-by-Side
| Factor | Conveyor | Orbiq |
|---|---|---|
| Product type | Standalone trust center + AI questionnaire/RFP automation | Standalone trust center + vendor assurance |
| Headquarters | San Francisco, US | Hamburg, Germany |
| EU hosting | Not available | EU by default |
| Data sovereignty | US-hosted, US corporate structure, CLOUD Act applies | EU corporate structure; EU jurisdiction |
| Pricing | Published: free tier + credit-based model (Trust Center / Questionnaire Credits) | Published: tiered, free tier available |
| Free tier | Always-free tier (limited credits, documents, and access grants) | Core trust center features |
| AI — outbound (answering questionnaires) | Strong — "Sue" agent, 95%+ accuracy claimed, portal auto-fill extension | Emerging — AI-supported questionnaires |
| AI — inbound (agent-readable evidence) | Outbound-focused; not the documented model | AI-native, NDA-gated, machine-readable evidence |
| NIS2/DORA support | Not addressed in product or documentation | Trust center structures content around NIS2/DORA requirements |
| Primary frameworks | SOC 2 positioning; framework-agnostic document hosting | ISO 27001, GDPR, NIS2, DORA as primary |
| CRM integrations | Salesforce, Slack, DocuSign (Professional tier) | API/webhook-driven; native integrations emerging |
Things European Teams Care About
This section mirrors what we highlight on our homepage — features that matter specifically to EU buyers:
Hosted in the EU
With near-zero third-party dependency. Your trust center data stays in the EU, processed by EU infrastructure, governed by EU law.
Patched and Pentested
Every week, regularly. Security tooling should practice what it preaches. We publish our own security posture in our trust center — the same way we help you publish yours.
Actions Audit Logged
John edited, Jane deleted, you know it all. Full audit trail for compliance evidence and internal accountability.
When Conveyor Is Still the Right Choice
Conveyor makes sense if:
- AI questionnaire automation is your primary pain point — Conveyor's AI is its standout feature, including the browser extension for auto-filling third-party portals. If you spend significant time answering security questionnaires, Conveyor is currently ahead here.
- You're a US SaaS company — or your primary buyers are US-based and expect SOC 2-first documentation
- You want transparent pricing — Conveyor's free tier and credit-based model are clearly communicated, and transparency is something we respect
- The free tier meets your needs — 15 documents, 15 Q&A, and 10 org access grants/month may be sufficient for smaller companies
- EU hosting and NIS2/DORA aren't requirements — if your buyers don't need EU data residency or NIS2-structured evidence
If those describe your situation, Conveyor offers good value. It's a focused, well-built product at a fair price — and the transparent pricing is something we respect.
How Orbiq Approaches This Differently
Orbiq and Conveyor share the most important architectural decision: both are standalone trust centers, not GRC platforms with a trust center bolted on. The difference is that Orbiq was built for EU buyers — and for a trust center, that distinction runs deeper than a hosting region.
Built for EU buyers. Orbiq structures content around ISO 27001, GDPR, NIS2, and DORA — the frameworks European procurement teams and regulators actually ask about.
EU hosting is default. EU-headquartered, EU-hosted. No CLOUD Act exposure. Not an add-on — it's the starting point.
NIS2/DORA-aware structure. The trust center presents supply chain security evidence, incident communication infrastructure, and vendor assurance the way NIS2 Article 21 and DORA Articles 28–30 require.
Vendor assurance included. Orbiq includes continuous monitoring of your third-party vendors' security posture. Under NIS2, supply chain security is a core obligation.
Published pricing. Like Conveyor, we publish pricing. Free tier to start. No hidden enterprise minimums.
Frequently Asked Questions
Does Conveyor offer EU hosting?
Based on publicly available information, no. Conveyor describes hosting as "Hosted by Conveyor" without specifying data centre location or regional options. European companies requiring EU data residency should confirm directly.
Does Conveyor support NIS2 or DORA?
No. Conveyor's product and documentation don't reference NIS2 or DORA. The platform supports general document hosting, but there's no framework-specific structuring for EU regulations.
How does Conveyor's pricing compare to Orbiq?
Both publish pricing with a free tier — a shared strength and an advantage over Vanta, Drata, and SafeBase. Conveyor has moved to a credit-based model (Trust Center Credits and Questionnaire Credits), which is predictable for defined volumes but can climb at scale. Orbiq publishes tiered pricing with a free tier.
Is Conveyor's AI better than Orbiq's?
It depends on the direction. For outbound questionnaire automation — answering other companies' security questionnaires — Conveyor's agent "Sue" and its portal-auto-fill browser extension are genuinely strong, and ahead of Orbiq. The deeper 2026 shift, though, is inbound: making your own trust evidence machine-readable so a buyer's AI agent can read and cite it directly. That's the focus of an AI-Native Trust Center — and where EU data sovereignty over that evidence becomes the differentiator.
Does Conveyor offer EU data sovereignty for AI-readable evidence?
Conveyor is US-headquartered with no documented EU hosting option, so trust evidence — and the AI processing over it — is governed by US law, including the CLOUD Act. For EU buyers who want their evidence to be AI-readable and EU-sovereign, that combination isn't available from a US-hosted vendor. An EU-native, NDA-gated, agent-readable trust center is the alternative.
Can I use Conveyor as a European company?
Yes. Nothing prevents it. The question is whether US-only hosting, SOC 2-first positioning, and no NIS2/DORA support create friction with your EU buyers and procurement teams — especially for your public-facing trust layer.
Key Takeaways
- Conveyor is a focused, well-built standalone trust center — the closest US competitor to Orbiq in product architecture
- AI questionnaire automation is Conveyor's standout — including a unique browser extension for portal auto-fill. The deeper shift, though, is buyers running due diligence with AI agents — where an AI-native Trust Center becomes the EU-sovereign, machine-readable proof layer those agents read
- Published pricing is a shared advantage — both Conveyor and Orbiq publish pricing, unlike Vanta/Drata/SafeBase
- No EU hosting and no NIS2/DORA support — fundamental gaps for European companies
- Your trust center is your public proof layer — and that proof is strongest when it's EU-native
See How Orbiq Works
If you like Conveyor's standalone approach but need EU hosting, NIS2/DORA structure, and no CLOUD Act exposure — Orbiq was built for exactly that.
→ View our Trust Center (yes, we use our own product)
Sources & References
[1] Conveyor customer base (Atlassian, PagerDuty, Carta, Freshworks) and product positioning — conveyor.com, 2026.
[2] Conveyor AI agent "Sue", 95%+ first-pass accuracy, portal auto-fill (OneTrust, Zip) — Conveyor product documentation and 2026 questionnaire-automation reviews.
[3] Conveyor pricing — free tier and credit-based model (Trust Center / Questionnaire Credits) — conveyor.com/pricing, 2026.
[4] US CLOUD Act (Clarifying Lawful Overseas Use of Data Act, 2018) — allows US authorities to compel US companies to provide stored data regardless of storage location.
[5] NIS2 Directive (EU) 2022/2555, Article 21 — supply-chain security measures; DORA Regulation (EU) 2022/2554, Articles 28–30 — ICT third-party risk register and evidence on demand. EUR-Lex.
[6] Orbiq AI-Native Trust Center model (machine-readable evidence, NDA-gated agent access, citation contracts) — orbiqhq.com/trust-center/ai-native-trust-center.