Tell Buyers What Changed Before They Have To Ask
Send proactive, audit-trailed updates the moment a policy, certification, sub-processor, or system status changes straight to your contacts.
See Trust Updates in Action
Compose an update once, choose who gets it, and Orbiq delivers it to subscribed contacts with a full audit trail of who saw it and when.
Each update is logged, versioned, and tied back to the policy or evidence that changed.
Buyers Find Out Late, Or They Find Out From The Wrong Place
Renewal teams, security reviewers, and procurement want to know the moment your sub-processors, policies, or certifications change. If you only update the trust center page, they never see it. If you only email a list, you lose the source of truth. Trust Updates closes the loop.
What Trust Updates Does
Broadcast straight from the source
Compose an update on a policy, certification, sub-processor, or incident and Orbiq delivers it to subscribed contacts with the supporting evidence attached.
Audience-aware delivery
Send to all subscribed contacts, scoped account lists, or only contacts who can see the affected document — with NDA and access controls respected automatically.
Audit trail by default
Every update is versioned with who sent it, who received it, who opened it, and which evidence it referenced — ready to drop into a renewal, audit, or incident timeline.
The Time Math
- Find the right contacts to notify12 min
- Draft the update and reviewer thread18 min
- Send via email + log who got what10 min
- Field follow-up questions in 1:1 threads25 min
An ad-hoc sub-processor or policy notification typically eats 65 minutes between security, legal, and CS — and even then it's hard to prove who actually saw it. Trust Updates compresses that to a single composer and a verifiable delivery log.
Replace the spreadsheet of buyer email lists with one source of truth your auditors trust.
0
min / change
Average time spent communicating a single posture change manually.
Why Proactive Updates Pay Back Across The Org
Trust Updates does more than send a notice. It shifts how teams handle change communication so renewals, audits, and incidents run on the same record.
Security and GRC
Notify buyers about new sub-processors, policy revisions, and incident postmortems without rebuilding distribution lists every time.
Customer Success
Get ahead of renewal questions by surfacing posture changes proactively — and keep the conversation tied to the actual evidence.
Sales and Business Development
Reuse the latest trust update as social proof in late-stage deals, with a stable link buyers can verify directly.
Legal
Turn DPA and sub-processor change notifications into a repeatable, defensible workflow with timestamps and recipient logs.
Frequently Asked Questions
Who receives a Trust Update?
What kinds of changes belong in a Trust Update?
How is this different from an email blast or a status page?
Can buyers opt out or self-serve their subscription?
Does it work during an incident?
How does pricing work?
Explore more
Slack Ask
Answer buyer security questions in Slack with sourced, share-ready replies.
Continuous Monitoring
Detect posture and control changes in real time so Trust Updates have something to fire on.
Trust Center Platform
Publish and share your security posture with prospects and customers.
Make Change Communication A Trust Asset
See how Trust Updates turns every policy, sub-processor, and incident change into a sourced, audit-ready notification your buyers actually trust.